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How Not to Respond to a Social Media Complaint About Your Restaurant

Part 2 of “How Not to Manage a Facebook Page” is brought to us by the owner of 333 when he responds to his customer complaint on Facebook…ouch!

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zpizza’s Community Manager Dishes 4 Slices of Strategy

Steve Rin shares some insights into working with one of his restaurant clients, zpizza. zpizza has been a pioneer in the Orange County area in openly embracing social media as an essential part of their business model. Steve shares some helpful tips that both small businesses and community managers should find useful.

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How NOT to Manage a Facebook Page

This a a perfect example of how NOT to manage a Facebook Page for a business. A local Newport Beach restaurant learns the hard way that just because you set up a business page on Facebook doesn’t mean that it will take care of itself.

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Social Media Day Orange County: Symbaloo Demo

A short interview clip of me showing the Symbaloo demo at Social Media Day Orange County courtesy of @theREcoach.

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4 Ways I Built my Network Without Knowing It

Attending the world’s first official Social Media Day in Orange County brought about a moment of personal reflection in community/network building.

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Facebook Fans Score Free Food from Greek Town Grill in Costa Mesa

Greek Town Grill is one of the first restaurants in Costa Mesa that I have seen offer an incentive to their customers on Facebook. Hopefully this is just the beginning of more to come. Kudos to them for leading by example.

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Foursquare Restaurant Offers in Orange County

This is a list of local Orange County retailers and restaurants currently offering promotions on Foursquare. If you have any updates for this post please leave it in the comments section.

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What is the Best Restaurant Marketing Strategy? Do It All

In this article I explain why there is not one solution to marketing a restaurant, but many. This is also a rebuttal to another article that I found discussing this topic.

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Vote for Daniela Here and Help Her Get Her Dream Job

Share Here is my application video for Murphy-Goode. When I found out about this job I had just gotten back from Napa and couldn’t believe my ears. Two of my favorite things are social media and wine and to be able to take two passions and make one incredible job …

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Help Daniela Get a Really-Goode Job

So I graduated, spoke at commencement, started my own social media consulting business and now I have found my dream job!

The Value of Networking

As a motivated entrepreneur I actively network with a group called EMS (Entrepreneur Mentor Society) in which I serve as the Social Media Director. I will share my most recent experience in which SocialSkoop learned the value of networking from EMS, Skytypers, and the Far East Movement.

Social Media Netiquette

Social Media in the work place and in education are two areas of sensitivity right now. As businesses and education turn to social media in the future to engage their respective audience there are two precautionary measures to be considered.

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