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How Not to Respond to a Social Media Complaint About Your Restaurant

Part 2 of “How Not to Manage a Facebook Page” is brought to us by the owner of 333 when he responds to his customer complaint on Facebook…ouch!

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zpizza’s Community Manager Dishes 4 Slices of Strategy

Steve Rin shares some insights into working with one of his restaurant clients, zpizza. zpizza has been a pioneer in the Orange County area in openly embracing social media as an essential part of their business model. Steve shares some helpful tips that both small businesses and community managers should find useful.

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How NOT to Manage a Facebook Page

This a a perfect example of how NOT to manage a Facebook Page for a business. A local Newport Beach restaurant learns the hard way that just because you set up a business page on Facebook doesn’t mean that it will take care of itself.

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Local Orange County Restaurant Offers $300 Reward to its Facebook Customers

A local restaurant in Newport Beach offers their Facebook patrons a chance at $300 in gift certificates each month in a new promotion aimed to reward their loyal clientele.

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Facebook Fans Score Free Food from Greek Town Grill in Costa Mesa

Greek Town Grill is one of the first restaurants in Costa Mesa that I have seen offer an incentive to their customers on Facebook. Hopefully this is just the beginning of more to come. Kudos to them for leading by example.

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Foursquare Restaurant Offers in Orange County

This is a list of local Orange County retailers and restaurants currently offering promotions on Foursquare. If you have any updates for this post please leave it in the comments section.

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What is the Best Restaurant Marketing Strategy? Do It All

In this article I explain why there is not one solution to marketing a restaurant, but many. This is also a rebuttal to another article that I found discussing this topic.

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