SocialSkoop » Daniela’s Latest

Social Media and the Community Manager

Daniela — Wed, 02 Mar 2011 17:24:08 +0000

I was recently invited to Cal State Fullerton to speak to a graduate class taking the first social media course to be offered by CSUF. What I decided to present was my role as a Community Manager and how that may affect business in the near future. My goal was to use Prezi, a tool I have never used before, to give a visual representation of this role while using a tool within a tool within a tool. A fast paced real-life dive into the role of a Community Manager. Up until this day, the course had been mostly theory and having mostly come from corporate backgrounds many of the students had never heard of this position nor had they ever heard of about 95% of what was presented including but not limited to the tools, terminology and concepts.

One of the take-aways that I learned from this presentation is that for this particular type of audience I need to go at a slower pace and explain the detail more thoroughly (laymans terms). But for the purpose of sharing my experience I have created these Screenr vids in 2 parts to take you through my presentation with them. I do apologize if the pace is too fast but I had 5 minute time constraints to abide by in Screenr and well, C’est la vie.

PART 2

Inside the Mind of a Community Manager, an infographic by Get Satisfaction.

Evan Hamilton: Why Community Managers Won’t Exist in 5 Years

Klout for Community Manager by Community Managers, by Mike Handy and Daniela Bolzmann

Buffer App Tutorial

Klout for Community Managers by Community Managers

Daniela — Wed, 16 Feb 2011 03:59:53 +0000

A collaborative project lead by Mike Handy, that I was privileged to participate in. These were personal insights and techniques given by us through our experiences in managing our online communities. The goal was to share out knowledge with other community managers. A Klout guide by community managers for community managers.

Jeff Pulver Gives Students FREE Admission to his 140 Conference

Daniela — Thu, 16 Sep 2010 18:39:55 +0000

If you are a student in Southern California, this is something you should be taking advantage of:

The 140 Conference is coming to Los Angeles on October 4th and 5th and the creator, Jeff Pulver, is giving free entrance to the first 150 students. The #140conf events, take place all over the world and have taken place in: New York City, Los Angeles, London and Tel Aviv. These events explore the effects of twitter on a wide range of topics including: Celebrity, “The Media”, Advertising, Politics, Music, Education, Public Safety and Public Diplomacy. The conferences were created by Jeff Pulver with the belief that it takes just one person to make change and that giving speakers a platform to share their beliefs can effect others for the greater good.

Here is the link to the #140conf LA student registration page, at the bottom there is an option for FREE student tickets.

The format of the conference is fast paced, in order to provide a platform for as many people as possible to share their thoughts and engage in conversation. The #140conf events provide a platform for the worldwide twitter community to: listen, connect, share and engage with each other, while collectively exploring the effects of the emerging real-time internet on business.

Post for iGrad.com: How I Talked My Way into a Community Manager Position

Daniela — Fri, 16 Jul 2010 00:33:59 +0000

This is a post I wrote for igrad.com that discusses how I achieved my goal of obtaining a job as a Community Manager at a tech start-up called Symbaloo.com. I believe it is important to share our individual struggles as gen-y and as new graduates in order to help others. I didn’t just get lucky. I planned to grab this job for myself, see how I did it here.

Help me learn my influence

Daniela — Sat, 10 Jul 2010 01:06:41 +0000

The Fast Company has created the influence project to see who the most influential people are and why or how. I have joined it to see for myself how this works and to learn how I am or may be influential. You can help me learn my influence by clicking here.

Video: Social Media Day Orange County

Daniela — Wed, 07 Jul 2010 22:15:18 +0000

Created by Yours Truly with the help of Animoto. Video and Photography mostly credited to my wonderful mom Mariel Le Valley, you canmessage her on Facebook if you want to hire her for one of your events.

Social Media Day Orange County: Symbaloo Demo

Daniela — Tue, 06 Jul 2010 15:52:21 +0000

Special Thanks to @theREcoach for shooting this clip!

4 Ways I Built my Network Without Knowing It

Daniela — Fri, 02 Jul 2010 22:01:32 +0000

Setting: This week I attending the world’s first official Social Media Day Orange County part of an international meetup declared by Mashable only two weeks before the actual date. Due to the valiant effort of one Kevin Sablan and the OC Register team, we New Media fans were able to experience a truly successful day of pure social fun.

This post IS NOT a recap of the day but if you want one I have provided many at the bottom of this post

This IS a personal reflection that was gained while attending the Social Media Day event.

Background: If you haven’t read any of my previous posts or know me in person: I am a fairly recent CSUF Business graduate who up until a month ago had been self establishing my career path by freelancing in marketing and job hunting. I am now a Community Manager for Symbaloo.com.

Here is How I built my network without knowing it:

I joined the Social Media Club of Orange County when it launched in early 2009 and while it only had a few meetings I was able to meet influential people who genuinely care about sharing and building community resources. One of the founding members, Morgan Brown (@morganb) spoke on the panel at SMdayOC. The others that I met here that were also at SMdayOC are: @markgundlach @ksablan @lorennason @vitaminOC
I was later invited (by @markgundlach) to join what I thought was going to be a smaller group. The Social Media Masterminds of Orange County (@SMMOC) turned out to be the most connected and amazing groups of positive social energy to wake up to at 9am on Saturday mornings. Turns out the founder of this group @TopBrokerOC was also invited to speak at SMdayOC and many of the members attended as well.

While I don’t particularly enjoy being in akward situational gatherings and not knowing anyone first hand I forced myself to attend a couple tweetups. It was there that I first met some of the influential SMdayOC attendees and reconnected with people from the SMCOC meetings I had been attending. Had it not been for these tweetups I would not have been able to meet and establish relationships with: @bigheadasian, the @vitaminOC team, the fab @boutiquing gals and @enjoioc.
Confession: I started using Twitter in early 2009, because it was the cool thing to do. I now use it daily for personal and professional reasons. At SMdayOC I arrived with Team Symbaloo to set up our booth and the first person to greet me was OC Registers VP of Marketing, Lelani Bluner. I introduced myself and she told me that she already knew who I was because she had been following my tweets. Amazing Right? I thought so.

So Here is Why it’s never too early to start building your network:
By being proactive in joining social media communities, going to tweetups and playing with Twitter I managed to grow my network without even knowing. *Note* that I am an active participant and love to contribute to conversations which plays a big factor in establishing relationships. I can’t say that any of these contacts are very good friends of mine but having a personal community of online contacts that might be able to help, share and educate you at any given time is priceless. Each of these people is influential in some way or another and one never knows what opportunities my arise out of such contacts. By pushing myself into the scene and forcing myself to get over the awkwardness of it all I am now more comfortable meeting new people and growing my online network.

My Advice: Join a community now, find what ever it is that you are interested in pursuing and jump in! You may feel lost in the beginning and not too sure of your path but through trial, error, practice, patience and most importantly consistency, you will figure out the right path for you and you WILL build your own community and online network in the process.

Additional Social Media Day Resources:

Food trucks, the tweeting kinds. by Simon Oh

Interactive Webmix of Attendees by Symbaloo

Social Media Day in Orange County by Tanya Salcido

Podcast by Tech by Southwest

Recap & Pressroom Tour by Meredith Simonds

Recap by Hilton Costa Mesa

Blog Post: Social Media IS Social by Glenn Hansen

Blog Post by Jennifer Stumph

CNN Coverage by Ten Nguyen

32 Videos by “Video Nut” TheRECoach

Commentary by @bodybyb

Short recap by @djchuang

How we covered #smday Orange County by Kevin Sablan

The crowd caught #smdayoc in pictures by 140pix

Eat Brunch and help and local Orange County resident and family Fight the Fight

Daniela — Fri, 25 Jun 2010 08:41:22 +0000

As the marketing manager for The Alley and a resident on Newport Beach I feel it is important to not only post this on Facebook but on as many sites as possible, incuding my own. Please share this, retweet this and most importantly come show your support.

Judith Katherine Martinez was diagnosed with brain and lung cancer march 2nd of 2010. Ashley Davis will host a charity brunch at The Alley in Newport Beach to assist the Martinez family in raising the funds for a proper service for Judith Martinez.

To show your support for the Martinez family simply show up for brunch between 1pm-3pm this Sunday June 27th. A percentage of the proceeds from the brunch will be donated to Judy from The Alley. There will also be a $5 raffle with many prizes and all proceeds going to the family.

To show your support or leave a message for the Martinez family you can also join the Facebook Page for Judi.

My New Goal is Smaller Goals in Bigger Increments

Daniela — Fri, 25 Jun 2010 06:31:56 +0000

These past couple weeks of starting a new job at Symbaloo has left me with a lot of online time at the office to network and reach out to new communities (yes, I get paid to do this). One of which I have found extremely active and helpful in just about everything I am interested in is Career Brazenist. I won’t bore you with the details but if you are in search of advice from respective peers, job hunting or just interested in meeting other young professionals this is a great site to check out. Somewhere between filling out my personal profile on the C.B. site and reading a blog piece from Monica O’Brien recapping 4-Hour Work Week by Tim Ferriss, I realized that I am waiting to accomplish things in my life that are so simple. What am I waiting for, really?

Reflecting on the goals that I put in my profile made me realize that half of them can be accomplished NOW! Goal Numbers 3, 4 and 5: Become a “runner” instead of a walk/jogger, write a weekly blog post consistently and donate monthly to Kiva.org can all be done immediately with a little focus and determination. So this has been week one of trying to implement these small goals into my routine.

Week 1 Results:
In the past week, I have ran 4 consecutive days (yey me), written one blog post (this one) and donated my first (hopefully of many) $28 contribution to Kiva. I have never felt better. In fact, Hebert (the guy who I loaned the money) already got his complete $750 loan and will be purchasing a reliable car to help him progress in his delivery business. That make me feel better than anything else that is going on around me. I don’t even care if he pays it back, I just hope it really does help him in his entrepreneurial endeavor. They should rename micro-loans to mini-angel gifts/granters. When I filled out my Kiva application one of the questions they asked was why are you donating to Kiva? My answer: “I am selfish and it makes me feel good.” No really, I am, on both accounts, and I am ok with that.

New Goals:
My new goals are now to stay consistent in my efforts and make it a part of my routine and day to day life because doing these things makes me feel empowered and give me a sense of personal accomplishment aside from professional life.

***See how good giving feels, become a “Mini-Angel Investor” and click on the Kiva link in the right column of my blog to find someone who deserves a tiny amount of your money.***