SMMOC today LiveBlogging with Mel Aclaro
Testing out CoverItLive today with @MelAclaro, check out our feed below:
Social Media and the Community Manager
Part 1 and 2 of “Social Media and the Community Manager,” a presentation I created to give the Social Media Graduate course students at Cal State Fullerton a visual perspective into the role of a community manager.
CASE STUDY: Coffee Klatch meets Mobile and makes Memories
A true story of a local coffee shop not afraid to connect with customers online and reaping the rewards of positive sentiment and brand loyalty because of it.
Buffer App: The human way to schedule tweets to your community
My new favorite tool for myself and my clients. Learn how BufferApp.com streamlines your every day activity and Twitter processes.
Newport Beach Restaurant Week
One of my latest projects was assisting the Newport Restaurant Association with their social media efforts for Newport Beach Restaurant week. Using a series of short videos, Facebook Contests and Twitter outreach we were able to gain awareness for Newport Beach Restaurant Week.
Klout for Community Managers by Community Managers
A collaborative project lead by Mike Handy, that I was privileged to participate in. These were personal insights and techniques given by us through our experiences in managing our online communities. The goal was to share out knowledge with other community managers. A Klout guide by community managers for community managers.
5 Mobile Technologies Retailers & Restaurants Should Be Using
In addition to the normal friends, family and the like, what I am especially thankful for this Thanksgiving is a my awesome loyal clients, amazing new job and new friends that I have met via social channels. Tis’ the season to give and I am happy to share space on each others blogs to help spread knowledge sharing.
Jeff Pulver Gives Students FREE Admission to his 140 Conference
If you are a student, this is something you should be taking advantage of:
The 140 Conference creator, Jeff Pulver, is giving free entrance to the first 150 students. The #140conf events, take place all over the world and have taken place in: New York City, Los Angeles, London and Tel Aviv. These events explore the effects of twitter on a wide range of topics including: Celebrity, “The Media”, Advertising, Politics, Music, Education, Public Safety and Public Diplomacy.
Q&A with a local restaurant owner in Santa Ana using Social Media
A recent Q&A with a local restaurant owner in Santa Ana using social media to keep his new restaurant “Top of Mind” in the streams of social customers. He shares his successes and failures of the past year of marketing using online media.
How Not to Respond to a Social Media Complaint About Your Restaurant
Part 2 of “How Not to Manage a Facebook Page” is brought to us by the owner of 333 when he responds to his customer complaint on Facebook…ouch!
zpizza’s Community Manager Dishes 4 Slices of Strategy
Steve Rin shares some insights into working with one of his restaurant clients, zpizza. zpizza has been a pioneer in the Orange County area in openly embracing social media as an essential part of their business model. Steve shares some helpful tips that both small businesses and community managers should find useful.
Post for iGrad.com: How I Talked My Way into a Community Manager Position
Share Tweet This is a post I wrote for igrad.com that discusses how I achieved my goal of obtaining a job as a Community Manager at a tech start-up called Symbaloo.com. I believe it is important to share our individual struggles as gen-y and as new graduates in order to …
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