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How Not to Respond to a Social Media Complaint About Your Restaurant

Part 2 of “How Not to Manage a Facebook Page” is brought to us by the owner of 333 when he responds to his customer complaint on Facebook…ouch!

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zpizza’s Community Manager Dishes 4 Slices of Strategy

Steve Rin shares some insights into working with one of his restaurant clients, zpizza. zpizza has been a pioneer in the Orange County area in openly embracing social media as an essential part of their business model. Steve shares some helpful tips that both small businesses and community managers should find useful.

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Post for iGrad.com: How I Talked My Way into a Community Manager Position

Share This is a post I wrote for igrad.com that discusses how I achieved my goal of obtaining a job as a Community Manager at a tech start-up called Symbaloo.com. I believe it is important to share our individual struggles as gen-y and as new graduates in order to help …

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How NOT to Manage a Facebook Page

This a a perfect example of how NOT to manage a Facebook Page for a business. A local Newport Beach restaurant learns the hard way that just because you set up a business page on Facebook doesn’t mean that it will take care of itself.

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Help me learn my influence

I am participating in a social experiment. Click here to help me learn about my personal influence.

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Video: Social Media Day Orange County

A short Animoto video of our day at Social Media Day Orange County. Team Symbaloo had a blast, speakers rocked and food trucks were finger lickin’ good!

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Social Media Day Orange County: Symbaloo Demo

A short interview clip of me showing the Symbaloo demo at Social Media Day Orange County courtesy of @theREcoach.

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4 Ways I Built my Network Without Knowing It

Attending the world’s first official Social Media Day in Orange County brought about a moment of personal reflection in community/network building.

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Eat Brunch and help and local Orange County resident and family Fight the Fight

OC resident Judith Martinez was diagnosed with brain and lung cancer in early march 2010. Join us at The Alley in Newport Beach June 27th for a Charity Brunch to assist the Martinez family in raising the funds for a proper service of Judith Martinez.

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My New Goal is Smaller Goals in Bigger Increments

This is a post about my attempt to tackle 3 of my 5 goals that I created for my online profile…simultaneously.

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Daniela Got Her Dream Job

Almost a year ago to the day, I submitted a video to become the Murphy-Goode Wine corespondent, a job I came close to getting. This is an update to what I have done since and what I am doing now. Good things do come to those who wait.

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Local Orange County Restaurant Offers $300 Reward to its Facebook Customers

A local restaurant in Newport Beach offers their Facebook patrons a chance at $300 in gift certificates each month in a new promotion aimed to reward their loyal clientele.

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